Due to the high volume of reports currently being received, our response times may be slightly longer than usual.

If you are reporting an issue that requires urgent attention, please do not log it through this system.

Instead, call 0300 126 7000 between 9:00am and 5:00pm, Monday to Friday.

For emergencies outside of these hours, please ring 01604 651074.

How to report a problem

  1. Enter a West Northamptonshire postcode, street name and area, or check an existing report number
  2. Locate the problem on a map of the area
  3. Enter details of the problem.
    Please enter a single problem per enquiry.
    The first item described will be taken as the enquiry
  4. Confirm the report and West Northamptonshire Council will investigate
685 reports in past week
1,222 fixed in past month
505,287 updates on reports