Fixed
Blocked drains
Sent to West Northamptonshire Council less than a minute later. ref: 5907326.
Between 7 and 9 Main Road drains both sides of the road are blocked causing large puddles. Excess water runs into number 7 and may be causing the cellar to flood. What3words: preparing.payback.takers This is not a one off but is a very frequent occurrence.
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - The area has been inspected and we hope for the work to be carried out within the next 28 days. You will receive further information when this job is completed.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Completed (Defect Found), Defect Repair: Scheduled
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Investigation: Completed (Defect Found), Defect Repair: Ongoing
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Investigation: Completed (Defect Found), Defect Repair: Work Completed
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Although workmen have been seen the drain sucker team who arrived a few days later emptied the wrong drains and said that, as they were not on their worksheet, they could not empty the blocked ones (although they did have time for a tea break). Whilst writing why does a very large sucker lorry require another van with two operatives to put out ‘men at work’ signs?
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Although workmen have been seen the drain sucker team who arrived a few days later emptied the wrong drains and said that, as they were not on their worksheet, they could not empty the blocked ones (although they did have time for a tea break). Whilst writing why does a very large sucker lorry require another van with two operatives to put out ‘men at work’ signs?
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - The operatives who attended found that the mainline connected to all the gullies at this location was causing a concern, so have programmed a CCTV camera survey to determine where the issue is. Once this is identified they will be able to complete full repairs in the mainline to ensure all the gullies connected are functioning.
In regards to your query regarding our Traffic Management, this is required by health and safety laws to ensure both workmen and the public remain safe throughout the work. We have to ensure we comply with all laws and policies. This also includes employment laws as well, but we will ensure our Teams are aware of public perception with regards to the visibility of breaks. We hope this has clarified your concerns and assured you we will be carrying out further investigations here.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Although the report says it is fixed. This is not correct. The investigation has been completed but nothing has been done to fix the water retention and no mention has been made of the everlasting puddle.
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - We are aware of ongoing investigation and works here and can assure you this is ongoing, but as the initial investigation is complete the work ticket it automatically closed. We appreciate this is just the system and can assure you further work is ongoing. Due to the nature of drainage problems and work, they do take some time to resolve as it is not a simple fix. We appreciate your patience in this matter.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
As far as I am aware the drain blockage has yet to be fixed. Likewise the water flow between the two drains has yet to be resolved.
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Investigation: Ongoing (Defect Found), Defect Repair: Work Completed - We are aware of ongoing investigation and works here and can assure you this is ongoing, but as the initial investigation is complete the work ticket it automatically closed. We appreciate this is just the system and can assure you further work is ongoing. Due to the nature of drainage problems and work, they do take some time to resolve as it is not a simple fix. We appreciate your patience in this matter.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Another visit. This time 5 people in 3 vehicles. the main team did research and found an obstruction. Painted yellow signs for next gang to dig up. Guy with pickup truck with signage did and said nothing…
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - We are aware of ongoing investigation and works here and can assure you this is ongoing, but as the initial investigation is complete the work ticket it automatically closed. We appreciate this is just the system and can assure you further work is ongoing. Due to the nature of drainage problems and work, they do take some time to resolve as it is not a simple fix. We appreciate your patience in this matter.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Just surprised how many people and visits it takes!!! And not solve the problem!!
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - We can confirm that a CCTV of the mainline has now been completed and has shown there are 2 breaks in the pipe, a further ticket will now be raised to excavate and repair the breaks.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
A team of five came again to inspect. Found a blockage this time. Marked it with yellow paint (now faded) and left.
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 38 days.
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The yellow paint signs that the investigation team painted on the pavement to show direction and distance to the blockage have been washed away!! Hope I am around when/if the repair team arrive to help them.
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - Thank you for your enquiry. We can confirm that all our information is stored electronically. Therefore, we don't have to rely on the markings on the road.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
The water still collects on both sides of the road. The drain on the north side was ‘by passed’ when the sucker machine was last seen. The south side was investigated, a blockage located, the pavement marked in yellow, the yellow markings have washed away and still no remedial work. Ideally a new drain will be installed at the lowest point to remove all surface water.
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. The expected completion date for these works will be 18/04/2025.
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Sadly the painted instructions that the inspection team (3 people plus a traffic controller who sat in his vehicle all the time) have all washed away!! Meanwhile one drain remains permanently blocked and other drain needs repositioning.
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. The expected completion date for these works will be 18/04/2025.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
This report is now closed to updates from the public. You can make a new report in the same location.