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6 inch pot hole on Daventry Road, Norton

Reported via mobile in the Potholes / Highway Condition category anonymously at 17:59, Tue 4 June 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6063185.

I have hit this pot hole and it’s instantly popped my tyre and damaged my wheel, and the under neath of my car. It is on daventry Road in Norton.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 17:59, Tue 4 June 2024

  • Investigation: Completed (Temporary Repair Completed - A permanent repair will be carried out in the next 28 days.) - We can confirm that we temporarily repaired these defects on 6th June 2024. Further repairs will follow for a more permanent solution.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: In progress

    Posted by West Northamptonshire Council at 12:09, Mon 10 June 2024

  • Hi - I am glad the pot hole has been temporarily fixed. How do I go about claiming for the damage to my car from you. I am currently down £120 for a new tyre and still have damage to my wheel and under my car that needs repairing. Please let me know where to get this quoted as I would like this sorted as soon as possible.

    Posted anonymously at 07:14, Wed 12 June 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 07:15, Wed 12 June 2024

  • Investigation: Completed (Temporary Repair Completed - A permanent repair will be carried out in the next 28 days.) - Should you be requesting financial assistance in repairing your vehicle you can pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can be done by contacting the Council’s Insurance Team by email:
    highwaysinsurance@westnorthants.gov.uk. or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: In progress

    Posted by West Northamptonshire Council at 11:15, Thu 13 June 2024

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