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Loose and uneven slabs on steps

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 19:36, Wed 31 July 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6300280.

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Loose and uneven slabs on steps outside 10 Thyme court, leading to 6 properties in Thyme Court Lumbertubs. Area used by elderly and children. Potential to cause harm is high. Area has been deteriorating over the last 2 years. Slab is now completely dislodged.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 19:36, Wed 31 July 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 9.2 days.

    Posted by West Northamptonshire Council at 13:16, Thu 1 August 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 15:11, Wed 7 August 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 11:50, Wed 28 August 2024

  • Photo of this report zoom
    Photo of this report zoom
    Photo of this report zoom

    Repair has not been completed on 5 of the rocking slabs. The 2 which have been re-laid are not complete to BS 7533 resulting in a trip at the top of the steps of 23mm which constitutes a hazard and the infill around the utility apparatus has not been filled/repaired.

    Posted anonymously at 07:54, Thu 29 August 2024
    Still open, via questionnaire

  • Investigation: Ongoing (Defect Found), Defect Repair: Ongoing - Thank you for your enquiry. This job is currently ongoing and has not been completed yet.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 10:57, Mon 2 September 2024

  • Investigation: Ongoing (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 12:27, Mon 2 September 2024

  • Investigation: Ongoing (Defect Found), Defect Repair: Work Completed

    State changed to: In progress

    Posted by West Northamptonshire Council at 08:29, Tue 3 September 2024

  • Investigation: Ongoing (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 08:44, Tue 3 September 2024

  • Investigation: Ongoing (Defect Found), Defect Repair: Work Completed

    State changed to: In progress

    Posted by West Northamptonshire Council at 10:13, Tue 3 September 2024

  • Investigation: Ongoing (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 14:18, Fri 6 September 2024

  • Still open, via questionnaire, 10:28, Thu 26 September 2024

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