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Damaged footpath, uneven surface causing issues to pedestrians with mobility 3

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 15:10, Wed 4 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6436085.

The surface has been damaged since February 2024 at least, my 91 year old father suffered a broken hip in 2023 is now scared to walk on this surface. Other areas of the footpath were recently repaired ,some of which were smaller than this one.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 15:10, Wed 4 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.

    Posted by West Northamptonshire Council at 13:16, Thu 5 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 09:31, Thu 19 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 10:05, Mon 30 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 10:30, Mon 30 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.