Fixed
Rainwater flooding from the road
Sent to West Northamptonshire Council 18 hours, 59 minutes later. ref: 6499684.
The drain in front of my property has now been unblocked twice within a couple of months. Today being the latest.The road outside my house is much higher than the path and my drive. I suspect this is the reason for the flooding. Rain is flooding into my property. I am requesting an urgent response to the problem please as this is extremely worrying for me and I am struggling to stop the water each time it happens.
Updates
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Category changed from ‘Other’ to ‘Blocked - flooding private property’
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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I need help to divert the water please. Can I have sandbags?
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Made a phone call requesting help. Trying desperately to avoid the flooding but cannot do it without help. This matter needs to be sorted urgently please.
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Following the phone call I made earlier I have not had any response. I have checked the blocked drain outside my home and after having someone out yesterday to clear it the water level is going up again. It is more than half way up with water still flowing in.
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The road outside the customers house has a semi blocked drain that does not clear the rainwater away outside her property. Also the drain across the road is permanently blocked and nothing goes down it. Also there is a traffic slowing bump that collects the water and diverts it down her driveway and floods her property. Road has also been raised and the camber is up above the pavement. Needs very urgent attention from an engineer. Road needs to be restructured and the kerb or something needs to be raised to protect her property. This has been done up the road where the resurface has caused a similar problem. Highways and complaint email addresses have been provided as customers Request. She requests a call urgently
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Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time,
resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhel surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the locationAnglian Water have advised it is the Council's responsibility. The drain is in the street abd thgey categorically state thius is Highways Resident believes the problem is due to the Camber of the road and the drain filling
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.
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I am still waiting to hear about the problem. I would appreciate someone contacts me to arrange a visit of the site to discuss the road issues outside my property regarding the flooding.
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Investigation: Not Started (Defect Found), Defect Repair: Scheduled
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Investigation: Completed (Defect Found), Defect Repair: Scheduled - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
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Investigation: Completed (Defect Found), Defect Repair: Ongoing
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Investigation: Completed (Defect Found), Defect Repair: Work Completed
This report is now closed to updates from the public. You can make a new report in the same location.