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Drain blocked

Reported via desktop in the Blocked/Damaged category anonymously at 08:11, Monday 23 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6501911.

Small drain directly outside our property isn’t draining In heavy rain this can cause flooding to private property

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 08:12, Monday 23 September 2024

  • Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location

    Posted by West Northamptonshire Council at 13:13, Wednesday 25 September 2024

  • This drain floods every time it rains, the report was made during the heavy rain but it is a problem persistently, only a tiny bit of rain and all the rain coming down the whole street past our house pools around our front door, the drain has been reported in the past and cleared out, it needs doing again, I have personallly been out and cleared the weeds that block it, it needs regular maintenance

    Posted anonymously at 15:44, Wednesday 25 September 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 15:44, Wednesday 25 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 38 days.

    Posted by West Northamptonshire Council at 08:56, Monday 30 September 2024

  • Still open, via questionnaire, 08:18, Tuesday 22 October 2024

  • Still not fixed, Extremely blocked with weeds and dirt and needs sorting before it rains again, last rainfall and snow caused water to come extremely close to flooding my house.

    Many thanks

    Posted anonymously at 17:26, Friday 22 November 2024

  • Still not fixed, Extremely blocked with weeds and dirt and needs sorting before it rains again, last rainfall and snow caused water to come extremely close to flooding my house.

    Many thanks

    Posted anonymously at 17:26, Friday 22 November 2024

  • Investigation: Completed (Duplicate), Defect Repair: Not Started - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. The expected completion date for these works will be 29/03/25 hopefully sooner

    Posted by West Northamptonshire Council at 06:21, Wednesday 27 November 2024

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