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6499587 - not fixed .

Reported via iOS in the Blocked/Damaged category anonymously at 14:09, Monday 23 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6504831.

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Photo of this report zoom

I see from ref 6499587 that you changed it to ‘fixed’. So I went to see and took the attached picture which shows it isn’t.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 14:09, Monday 23 September 2024

  • Photo of this report zoom

    The drain at the top of Brook Court is blocked causing water to run down the road. In heavy rain this is exacerbating the issues we already experience at the end of the cul-d-sac with the overflowing drains. This is a perpetual issue with prior logs created as the drains in Brook Court that cannot cope in heavy rainfall. 2021 reference : 2506292

    Posted anonymously at 14:23, Monday 23 September 2024

  • Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location

    Posted by West Northamptonshire Council at 13:19, Wednesday 25 September 2024

  • Reporting this as a repeat issue. Please investigate, and resolve, do not delete.

    Posted anonymously at 19:42, Wednesday 25 September 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 19:43, Wednesday 25 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 38 days.

    Posted by West Northamptonshire Council at 10:35, Friday 27 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 16:10, Monday 2 December 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 10:54, Wednesday 4 December 2024

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 11:35, Wednesday 4 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.