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Overflowing drain appears blocked as others are emptying

Reported via desktop in the Blocked/Damaged category anonymously at 14:42, Monday 23 September 2024

Sent to West Northamptonshire Council 1 minute later. ref: 6505054.

Overflowing drain with the weather. Appears blocked as other drains are draining but this one is not.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 14:43, Monday 23 September 2024

  • Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location

    Posted by West Northamptonshire Council at 13:06, Wednesday 25 September 2024

  • No update provided, enquiry closed.

    State changed to: Fixed

    Posted by Malcolm Callan at 17:26, Friday 25 October 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 17:28, Friday 25 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.

    Posted by West Northamptonshire Council at 14:00, Monday 28 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 14:25, Monday 11 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 18:14, Friday 15 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 18:25, Friday 15 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.