In progress
Blocked drain flooding road and potentially properties
Sent to West Northamptonshire Council less than a minute later. ref: 6506724.
Flooded road caused by blocked drain near to the T section into and towards the entry into bottom of Excalibur Close NN54BJ - left hand side adjacent to large conifer trees.
Updates
-
Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
WNC visited at 03.00 am 24th September. Drain has now been cleared and surface water has drain away. Thankyou
-
-
Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location
-
Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.
-
Investigation: Completed (Defect Found), Defect Repair: Scheduled
-
Investigation: Completed (Defect Found), Defect Repair: Ongoing
-
Investigation: Completed (Defect Found), Defect Repair: Ongoing - Thank you for your enquiry. We can confirm that we have been made aware of this issue. A works order has been raised which you can follow on 6506724 and add updates. The expected completion date for these works will be 21/04/2025.
-
Thank you. We are aware of the earlier case raised in September 2024 which residents are tracking and monitoring. Can you please be more specific on the “defect found” and the remedy please.
-
Investigation: Completed (Duplicate), Defect Repair: Ongoing - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. The expected completion date for these works will be 21/04/25
Provide an update
Your information will only be used in accordance with our privacy policy