Fixed
Drain is not draining and appears blocked
Sent to West Northamptonshire Council less than a minute later. ref: 6507427.
Didn’t drain when raining a lot therefore all rainwater was entering our property and we have to build a makeshift diversion
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location
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When the road was re-surfaced several years ago this decreased the size of our drop Kerb and since then heavy rainfall does not flow down the road but instead flows into our drive resulting in too much water entering the front garden. We have to create our own raised kerb when we have fast heavy rain. The drain at this point also doesn’t cope with heavy rain which makes the matter worse. Can this be corrected?
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.
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Investigation: Completed (Defect Found), Defect Repair: Scheduled
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Investigation: Completed (Defect Found), Defect Repair: Ongoing
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Investigation: Completed (Defect Found), Defect Repair: Work Completed
This report is now closed to updates from the public. You can make a new report in the same location.