Investigating
Our property floods
Sent to West Northamptonshire Council 6 minutes later. ref: 6507737.
Our property floods every time we get heavy rain. Road floods and the drains don’t take away the water. We’ve lived at the property for 17 years and this never used to be a problem. The drive way and garage get completely submerged by up to 20 cm of water. We are unable to access the property.
Updates
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Category changed from ‘Other’ to ‘Blocked - flooding private property’
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location
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This is not a one off incident, and this has now happened several times, and has been reported previously.
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.
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