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All drainage from house like toilets , basins etc are very slow to empty

Reported via desktop in the Blocked/Damaged category anonymously at 09:28, Tuesday 24 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6508125.

I think the sewer is probably flooded due to the rains we could hear gurgling through some of the downstairs plugs yesterday evening after which the drains and tiolets are slow to drain , not sure what can be done ,

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 09:28, Tuesday 24 September 2024

  • Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location

    Posted by West Northamptonshire Council at 12:29, Wednesday 25 September 2024

  • Question for council what would surface water drainage have anything to do with '' gurgling through some of the downstairs plugs yesterday evening after which the drains and toilets are slow to drain'', totally different drainage systems , waste water from home does not go into surface water drainage .

    Posted anonymously at 19:37, Wednesday 6 November 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 19:42, Wednesday 6 November 2024

  • Investigation: Completed (No Action Necessary) - For further enquires of this nature please contact highways.wnc@westnorthants.gov.uk and they will be happy to assist.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: No further action

    Posted by West Northamptonshire Council at 11:24, Tuesday 12 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.