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Drain blocked near 17 Thurspit Place

Reported via mobile in the Blocked/Damaged category anonymously at 09:04, Wednesday 25 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6512808.

Blocked drain that fills very quickly when raining and comes up onto adjacent footpath.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 09:04, Wednesday 25 September 2024

  • Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location

    Posted by West Northamptonshire Council at 11:26, Wednesday 25 September 2024

  • This happens every time there is rainfall regardless of how heavy the rain is. The drain needs looking at.

    Posted anonymously at 13:57, Tuesday 1 October 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 14:01, Tuesday 1 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 13 days.

    Posted by West Northamptonshire Council at 08:56, Wednesday 2 October 2024

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