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Repairs done but useless

Reported via iOS in the Blocked/Damaged category by Adrian Steel at 22:14, Wednesday 25 September 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6516702.

Hi you have a team trying to fix the standing water that was accumulating every time it rained - it took 18 months to do it - 5 workmen turned up Monday to fix and dug in a new drain over 2 days - completely pointless and has missed the point - the new drain you have installed is not level and collect zero water and sludge, it’s 1” too high between the existing drain and the new one you installed (some 5 meters apart) the road you took up is now lower than the drains !….. hence even more water collects and it’s worse - clearly nobody the workmen willing the road did not level it and hence now you have made it worse - please senate to take the bricks up raise the level c 1” so that the water goes into the drains - this was actually the problem and you did not need to waste the time and money to fit a new drain - incredible guys - clearly nobody decided to test post doing all this work / anyone could see the new drain would never work as it’s clearly wrong to the naked eye !.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 22:14, Wednesday 25 September 2024

  • Chasing - review was meant to be writhing 5 working days - nearly a month ago - 3rd time of chasing over 2 months - problem still exists…. And tax payers money has been wasted due to botched repair by team that did the work

    Posted by Adrian Steel at 02:07, Sunday 20 October 2024

  • Investigation: Completed (Defect Found) - Thank you for your enquiry. This has been sent over to the contractors and this job will be programmed to be rectified within the next 2-3 weeks.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 12:58, Friday 25 October 2024

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