Investigating
Blocked rain water drain and gullies
Sent to West Northamptonshire Council less than a minute later. ref: 6519433.
All 3 drains are blocked as well as the connecting gullies with the water coming out of the drains rather than flowing away. It makes it very difficult to walk down Great Lane without Wellington boots ( there is no footpath)
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Ongoing - Thank you for your enquiry. West Northants received approximately 140mm of rain over a short period of time, resulting in severe flash flooding in many areas. The heavy rainfall had the ability to overwhelm the surface water drainage system. If your report is a repeat flooding incident, please could update this enquiry with further information, so that we can investigate. If this is not a repeat incident, we will close the enquiry after 7 days and the highways team will continue to monitor the location
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Still not fixed after being reported 5 times over the last 12 months
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 16 days.
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