Aerial map
You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Flood on 25/9/2024-potential damage

Reported via desktop in the Blocked - flooding private property category anonymously at 11:50, Mon 30 September 2024

Sent to West Northamptonshire Council 3 minutes later. ref: 6532830.

The customer's query and responses (if any) were - hi i have a business in northampton 1 st james park road northampton nn5 5dn. premiere inn. and i am lease holder, the basement of my shop is flooding i put out yesterday but today again is flooding. i contacted alot of agency but not one help me yet even called to fir department. and above the shop is 3 flats and people are also living. could you please help us.thank you

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 11:53, Mon 30 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 13 days.

    Posted by West Northamptonshire Council at 08:40, Tue 1 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 14:12, Thu 24 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 14:14, Tue 29 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 14:38, Tue 29 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.