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Failed reinstatement by Cityfibre

Reported via iOS in the Slabs - Uneven / Damaged / Cracked category by Cllr N Hinch at 21:43, Sat 12 October 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6607857.

Following the installation of the fibre network outside our house, the block paving footpath has subsided leaving a very uneven surface.

Also the water doesn’t run off the path into the road gullies but along the footpath, which is dangerous in frost, ice or snowfall

This has been reported previously but is getting worst.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 21:43, Sat 12 October 2024

  • Investigation: Completed (Duplicate) -
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: Duplicate

    Posted by West Northamptonshire Council at 16:02, Thu 17 October 2024

  • Investigation: Ongoing -
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: Investigating

    Posted by West Northamptonshire Council at 08:22, Thu 31 October 2024

  • Still open, via questionnaire, 22:19, Sat 9 November 2024

  • Council states there is no fault and are unable to get CityFibre to reinstate the path.

    Posted by Cllr N Hinch at 22:44, Sat 7 December 2024
    Still open, via questionnaire

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 22:44, Sat 7 December 2024

  • Investigation: Completed (Highways to Monitor, Routine Inspection Programme) - Thank you for your enquiry. A qualified Highways Inspector has assessed the location, and we can confirm that in accordance with the WNC Highways Inspection Manual, this defect does not meet the investigatory levels for a repair. We will continue to monitor the condition as part of our routine highway inspection schedule. Should you notice the defect worsening, please inform us by raising a new Fixmystreet enquiry.

    State changed to: Closed

    Posted by West Northamptonshire Council at 10:34, Tue 10 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.