Fixed
Natural Spring putting large amount of water on to verge and main street
Sent to West Northamptonshire Council 12 hours, 10 minutes later. ref: 6624260.
This has been reported multiple times but the amount of water coming out of this spring is only increasing. Once it starts freezing this is going to become hazardous. It needs proper drainage or redirection.
Updates
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Category changed from ‘Other’ to ‘Potholes / Highway Condition’
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.
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I have just logged a problem with Anglian Water regarding the drainage issue at 10 Main Street, Denton, Northampton, NN7 1DQ. This relates to a large amount of water on the verge and Main street in Denton. It has been logged on West Northamptonshire Council (WNC), Fix My Street, Ref: 6624260. As I have been informed that this is an Anglian Water issue, I am asking Anglian Water to log this problem and provide me with a job reference number in due course.
I have asked them to arrange for a member of their Water Networks team to carry out a check as to the source of the water. If Anglian Water believe the water flowing to be a spring, which would be the responsibility of the local highways department at WNC, then I have asked them to advise me accordingly. As soon as I have further news I shall be in touch. I want to be in a position to advise residents that we now understand the source of the water so that we can gain commitment to a resolution of a problem that has been outstanding for some time.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
I have just been informed that Anglian Water have now finished investigating reference number 26490644 and they have confirmed that it's not being caused by any of their pipework or equipment. It is the responsibility of the local highways department at WNC, so please accelerate the time to resolve this drainage issue.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 38 days.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Despite logging this serious hazard some months ago, we now have a major problem with black ice as the junction of main street/Northampton Road is getting covered in black ice due to the water leak and freezing temperatures. Whilst grit has been put on the road, it is being washed away quite a bit, so the road and junction are very icy. The work on this problem is now overdue and needs urgent attention if accidents are to be avoided.
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Investigation: Completed (Duplicate), Defect Repair: Not Started - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. The expected completion date for these works will be 22/04/2025 hopefully sooner.
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I am disappointed to read that a works order has been raised on a routine safety inspection, but that the expected completion date for these works will be 22/04/2025. This matter has been outstanding since October 2024 and it needs escalated before serious accidents occur over the winter period.
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Investigation: Completed (Duplicate), Defect Repair: Not Started - The expected completion date for these works will be 22/04/2025 however we hope to complete this as soon as possible.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
The pooling of water outside 10 Main street continues unabated. The local residents remain concerned that despite logging the problem on 16 October 2024, it still remains outstanding and in icy conditions it impacts highway safety. You say it will be completed on 22/4/2025 or earlier can you please consider escalating the date of completion.
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Investigation: Completed (Duplicate), Defect Repair: Not Started - The expected completion date for these works will be 22/04/2025 however we hope to complete this as soon as possible.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Completed (Duplicate), Defect Repair: Scheduled
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Investigation: Completed (Duplicate), Defect Repair: Ongoing
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Investigation: Completed (Duplicate), Defect Repair: Work Completed
This report is now closed to updates from the public. You can make a new report in the same location.