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Drain blocked

Reported via mobile in the Blocked/Damaged category anonymously at 10:18, Thursday 31 October 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6679226.

The drain is completely blocked with mud and debris. Needs sorting before more rain comes please. Not sure if it has a direct connection but my basement floods every time is rains

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 10:19, Thursday 31 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 13 days.

    Posted by West Northamptonshire Council at 13:00, Thursday 31 October 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 15:50 today

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