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Large road defect caused damaged to my vehicle.

Reported via desktop in the Potholes / Highway Condition category anonymously at 10:16, Thu 14 November 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6729967.

At about 7.45 this morning on my drive to work I hit this pothole causing both my passenger side wheels to have major damage to the wheels causing them to both deflate. I have inspected this pothole and attached pictures to show the size as I didn't have measuring equipment but roughly a meter in length and a minimum of 10 cm deep. I also have evidence from pictures using Google maps and street view showing the continued deterioration of the road since 2021. I would like to be contacted as soon as possible to get the road damage assessed and then I will get quotes for the damages to my car to be compensated.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 10:16, Thu 14 November 2024

  • Attached pictures of street view from 2021 showing no road defect and October 2023 showing road deterioration. Also damage to the wheels after I removed them to fit spare wheels.

    Posted anonymously at 10:22, Thu 14 November 2024

  • Investigation: Completed (Defect Found) - Thank you for your enquiry. A Community Steward has assessed the photo/s and we can confirm that the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 16 days.

    Posted by West Northamptonshire Council at 13:40, Thu 14 November 2024

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