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Crushed kerbs

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Reported via mobile in the Damaged/Loose category anonymously at 12:54, Thursday 14 November 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6732484.

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Veolia waste collection vehicles are not adhering to standing instruction to back down either side of Glebeland Gardens rather than driving forwards and around corners that the vehicle does not fit around. Vehicle is deliberately being driven over kerbs and off road causing damage and churning up grass. Mentioned to driver today and was ignored. This issue has been resolved many times in the past (over the last 20 years or so) but Veolia-driver communication has failed again. Perhaps a bill to Veolia to make good the herbs will help. Photo evidence can be provided.

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State changed to: Investigating

Posted by West Northamptonshire Council at 12:54, Thursday 14 November 2024
Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 16 days.

Posted by West Northamptonshire Council at 07:46, Friday 15 November 2024
Investigation: Completed (Defect Found), Defect Repair: Scheduled

State changed to: Action scheduled

Posted by West Northamptonshire Council at 14:30, Friday 29 November 2024

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