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Blocked drain.

Reported via iOS in the Blocked/Damaged category anonymously at 20:19, Sun 17 November 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6754018.

The drain is blocked, flooding onto the path.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 20:19, Sun 17 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 62 days.

    Posted by West Northamptonshire Council at 08:42, Tue 19 November 2024

  • Rather severe, I think 6 months is not an acceptable window to clear a drain. This needs to be a priority.

    Posted anonymously at 20:28, Sun 24 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 16 days.

    Posted by West Northamptonshire Council at 11:02, Wed 27 November 2024

  • Still open, via questionnaire, 20:50, Sun 15 December 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 14:48, Tuesday 15 April 2025

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 13:48, Wednesday 16 April 2025

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 14:32, Wednesday 16 April 2025

This report is now closed to updates from the public. You can make a new report in the same location.