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Blocked drain flooding onto road

Reported via desktop in the Blocked/Damaged category anonymously at 13:16, Mon 25 November 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6781533.

Hello,

After heavy rain yesterday the drain outside of number 3 symington street has overflown onto the road. It has also backed up to the drain outside of number 25 symington street.

The drain at the bottom of the street adjacent to spencer bridge road is clear which leads me to believe the blockage is somewhere between the drain outside of number 3 and the drain at the end of the road.

I appreciate there is lots of flooding about at the moment, but if this could be solved at some point that would be great.

Thank you.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 13:17, Mon 25 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the photo/s and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 62 days.

    Posted by West Northamptonshire Council at 15:03, Mon 25 November 2024

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