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Blocked drain flooding private property

Reported via desktop in the Blocked - flooding private property category by West Northamptonshire Council at 13:57, Mon 25 November 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6781910.

Blocked drain flooding private property, straight off the road into her garden. Sand bags are being used to prevent flooding but need the drains to be unblocked so it doesn't get into her home - 15 Ports Road

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 13:57, Mon 25 November 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 62 days.

    Posted by West Northamptonshire Council at 10:03, Thu 28 November 2024

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