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Blocked drain

Reported via desktop in the Blocked/Damaged category anonymously at 14:18, Sun 29 December 2024

Sent to West Northamptonshire Council less than a minute later. ref: 6907493.

The drain grid is blocked; someone has poured grease into the drain. Risk of flooding and slipping. Reported by no 16, in front of which the grate is located.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 14:18, Sun 29 December 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 62 days.

    Posted by West Northamptonshire Council at 14:03, Thursday 2 January 2025

  • Problem fixed.

    State changed to: Fixed

    Posted anonymously at 12:15, Friday 3 January 2025

  • Investigation: Completed (Work Completed), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 62 days.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: Investigating

    Posted by West Northamptonshire Council at 13:02, Friday 3 January 2025

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