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20 inch pothole on LHS of road coming out of Village

Reported via desktop in the Potholes / Highway Condition category by Samantha Durno at 11:00, Tuesday 7 January 2025

Sent to West Northamptonshire Council less than a minute later. ref: 6943892.

This is opposite another 15 inch long pothole on the RHS of road. Both very deep. No where to drive without going in one of them and making worse and damaging vehicle.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 11:00, Tuesday 7 January 2025

  • Investigation: Completed (Defect Found) - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 16 days.

    Posted by West Northamptonshire Council at 11:04, Wednesday 8 January 2025

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    Hello, on the Tuesday 7th January 14:45pm I was driving from Moreton Pinkney to Weedon Lois along the Weston road. I hit a pothole mention above (20inch) I could not avoid it because there was another on the other side. This particular one was full of water and when i step into it is was quite deep. I damaged both driver side front and rear as seen on the photos provided above. I had to get recover to collect me and the car. The damaged was significant and so was the cost £483. I am wishing to claim the cost of the damage as I have noticed that this road has many potholes and waiting for further accidents.

    Posted anonymously at 21:35, Wednesday 8 January 2025

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by West Northamptonshire Council at 21:37, Wednesday 8 January 2025

  • Investigation: Completed (Defect Found) - Thank you for your enquiry. Should you be requesting financial assistance in repairing your vehicle you can pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can be done by contacting the Council’s Insurance Team by email:
    sharedinsuranceclaims@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 13:05, Friday 10 January 2025

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