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Drain grate appears to be blocked

Reported via mobile in the Blocked/Damaged category anonymously at 09:56, Wed 29 January 2025

Sent to West Northamptonshire Council less than a minute later. ref: 7051020.

Rain is not running from the path but out of the drain grate, it appears to be blocked and causes flooding every time it rains

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 09:56, Wed 29 January 2025

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 73 days.

    Posted by West Northamptonshire Council at 13:02, Wed 29 January 2025

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 08:37, Thu 15 May 2025

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 14:03, Fri 16 May 2025

  • On 16 May 2025, you indicated that the repair was on-going . Can you please provide a status report.

    Posted by Councillor Stephen Clarke at 13:13, Thu 7 August 2025

  • Investigation: Ongoing (Defect Found), Defect Repair: Ongoing - Thank you for your enquiry. We apologise for the delay in works commencing. Do to unexpected issues with Traffic Management the works have been delayed. We are looking to re-programmed these works to be complete within the next 2-3 weeks. Thank you for your patience and understanding.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 14:12, Thu 7 August 2025

  • On 7 August 2025, you said that this work would be completed in 2-3 weeks. Yet this remains outstanding. Please advise me when you intend to complete this repair.

    Posted by Councillor Stephen Clarke at 14:08, Tue 28 October 2025

  • I am seeking an update on this repair.

    Posted by Councillor Stephen Clarke at 10:32, Sat 1 November 2025

  • Investigation: Ongoing (Defect Found), Defect Repair: Ongoing - Thank you for your enquiry. We apologise for the delay in works commencing. Do to unexpected issues with Traffic Management the works have been delayed. We are looking to re-programmed these works to be complete within the next 2-3 weeks. Thank you for your patience and understanding.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 07:52, Mon 3 November 2025

  • Investigation: Completed (Fixed on site), Defect Repair: Ongoing - Thank you for your enquiry. Works were complete at the reported location on the 8th of October. Your enquiry will now be closed. If for any reason you believe we have not attended the correct defect, please inform us by raising a new enquiry.

    Posted by West Northamptonshire Council at 13:23, Thu 6 November 2025

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