Investigating
The drain cover has broken
Sent to West Northamptonshire Council less than a minute later. ref: 7563785.
The drain cover has broken and left an exposed hole, it is on a section of path with no street lighting to potentially fall in
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.
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A few weeks ago I reported a hazard on Mill Lane near NN2 6RR which was a sunken box without a cover on the pavement just west of a pelican crossing along Mill Lane between Tolgate Close and the river. See photos ending 28 and 29. (I rang the out of hours number mentioned on the council website for reporting dangers on road and pavements).
The next day a yellow rubber cover had been placed over the hole which made it much safer (presumably pending the fixing of a permanent cover to the sunken box which has the controls for the pelican crossing.)
Now, the yellow cover has gone and there is a red bit of plastic laid down over the hole which isn’t suitable for purpose as does not cover the hole (see photo ending 7027.) It looks like part of a barrier you’d place upright around a hazard.
Please could you attend to the hazard and let me know when you have been able to make it safe for users of the pavement.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.
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This cover is still here 4 months after the deadline you said it would be dealt with. It's slippery and an accident waiting to happen.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. We can confirm that we have been made aware of this issue. A works order has been raised which you can follow on FMS-7563785-1 and add updates. The expected completion date for these works will be 14/11/2025.
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