Investigating
780 x 360 x 115 Pothole appeared after burst water main
Sent to West Northamptonshire Council less than a minute later. ref: 7745341.
W3W: shunning.prance.behaving
A significant pothole has occurred as a result of the burst water main, can this please be repaired asap as this is on through road to our local school.
Thank you. Paul Davey-Turner - 07740 942331 Firdale House, Tews End Lane
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 52 days.
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Investigation: Completed (Defect Found), Defect Repair: Rejected
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Good afternoon, can you explain why you stated it was a Priority 4 repair to be completed within 52 days and now today July 6 it has changed to status to Completed (Defect found), Defect repair: Rejected, yet the pot hole is simply getting bigger and certainly not been repaired.
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Investigation: Completed (Defect Found), Defect Repair: Rejected - Thank you for your enquiry. We apologise for any miscommunication, these works were incorrectly duplicated. The job is still programmed on a Priority 4 ticket, you can follow for further updates on FixMyStreet enquiry reference 7467654.
Thank you.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
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Good morning in your last response it was stated that this was duplicated in report 7467654, on that incident dated 24th April it was stated ‘Defect found’ and a repair would be completed within 26 weeks. Our average response time for a priority 4 repair is 55.5 days. It is now over 90 days and along the length of Tews End Lane there are now quite a number of pot holes that require repair. Now that National Grid have fixed ‘The Pole through the drain’ the lane is now the driest it has been in twelve years, I.e. since the the culvert was damaged.
Please can you arrange for your road sweeping vehicle to clean the carriage way of all the loose grit at the A5 junction and sweep its entire length and then schedule the ‘JCB Pothole Pro’ to visit Tews End and put it through its paces.
Many thanks Paul Davey-Turner 07740 942331
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Investigation: Completed (Defect Found), Defect Repair: Rejected - Thank you for your enquiry. We apologise for any miscommunication, these works were incorrectly duplicated. The job is still programmed on a Priority 4 ticket, you can follow for further updates on FixMyStreet enquiry reference 7467654.
Thank you.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
This hole has been patched today, thank you.
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Investigation: Completed (Fixed on site), Defect Repair: Rejected - Thank you for your enquiry. A qualified Highways Inspector has attended the location and carried out an immediate permanent repair / maintenance. Your enquiry will now be closed. If for any reason you believe we have not attended the correct defect, please inform us by raising a new enquiry.
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