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Drainage blocked after rain on Sunday

Reported via mobile in the Blocked/Damaged category anonymously at 23:44, Fri 11 July 2025

Sent to West Northamptonshire Council less than a minute later. ref: 7864838.

Photo of this report zoom
Photo of this report zoom
Photo of this report zoom

Blocked drains along West End are causing water to back up during rainfall. Although the surface appears dry now due to recent hot weather, the underlying drainage issue has not been resolved. The most recent rain on Sunday caused visible pooling again, and water takes far too long to clear.

This is not a one-off incident. Multiple properties in the area suffered flooding damage last year, and despite that, no long-term action has been taken. A council representative visited last Thursday but incorrectly reported that there was no issue. Residents remain concerned that nothing is being done to properly inspect or maintain the drainage system.

Photos already submitted by a neighbour (Jacqui Warren) show the problem clearly, and I am adding my support to the report.

We ask that the drainage system in West End be properly inspected, cleaned, and assessed for capacity – especially considering the number of properties now relying on it.

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 23:44, Fri 11 July 2025

  • Investigation: Completed (Scheduled Maintenance), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the gullies has been assessed and requires a Priority 4 response. We will schedule drainage investigation work to be completed within 26 weeks. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 4 is 52 days.

    Posted by West Northamptonshire Council at 14:37, Mon 14 July 2025

  • Investigation: Completed (Scheduled Maintenance), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 11:30, Mon 21 July 2025

  • Investigation: Completed (Scheduled Maintenance), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 14:53, Mon 21 July 2025

  • Investigation: Completed (Scheduled Maintenance), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 09:44, Tue 22 July 2025

This report is now closed to updates from the public. You can make a new report in the same location.