Investigating
Sunken drain
Reported via Android in the Loose / Raised/Sunken category anonymously at 10:39, Tue 5 August 2025
Sent to West Northamptonshire Council less than a minute later. ref: 7981144.
Drain sunken on footpath. trip hazard.
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
State changed to: Investigating
Posted by West Northamptonshire Council at 10:39, Tue 5 August 2025
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Investigation: Completed (Defect Found) - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 12 days.
Posted by West Northamptonshire Council at 11:48, Tue 5 August 2025
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Still open, via questionnaire, 11:03, Tue 2 September 2025
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Hi, this still hasn't been repaired. Please advise ?
Posted anonymously at 13:56, Thu 18 September 2025
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Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
Posted by West Northamptonshire Council at 13:58, Thu 18 September 2025
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Investigation: Completed (Defect Found) - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 12 days.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighwaysPosted by West Northamptonshire Council at 17:11, Thu 18 September 2025
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