Fixed
Overgrown vegetation
Sent to West Northamptonshire Council less than a minute later. ref: 8062154.
Hello, I raised an initial report and was advised to get in touch with your claims team which I’m assuming is to claim back the work. However, referring back to my initial report we can’t do this because of the following - We have sent an operative out to see if we can do the repair however the vegetation on the other side has prevented us from doing this. If I’m advised this has been resolved, then we can proceed. The report's reference number is 7927651
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the vegetation meets the criteria for a Priority 4 response. We will schedule vegetation clearance to be completed within 26 weeks. Our current average response time for a Priority 4 is 59 days.
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Hello. Thank you for the update, however this was first reported back in early August. We can't repair the customers fence till the vegetation has been removed. Also, I've not been informed in communications if I'll be informed when works to the vegetation has been resolved. This would avoid unnecessary communications.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - a works order has been raised on a p4 ticket to cut back a meter width of vegetation behind the property boundary so the third party can gain access to repair the fencing works will likely take place after the bird nesting season around the end of September/early October.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Completed (Defect Found), Defect Repair: Scheduled
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Hello. Do you have images please?
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Investigation: Not Started (Defect Found), Defect Repair: Ongoing
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Investigation: Not Started (Defect Found), Defect Repair: Work Completed
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Investigation: Completed (Defect Found), Defect Repair: Work Completed - Thank you for your enquiry. Unfortunately, we cannot provide images in this platform. To request the images, pleas email wnccommunications@kier.co.uk using the above reference and the team will be able to assist you further.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
This report is now closed to updates from the public. You can make a new report in the same location.