Fixed
Collapsed Drain flooding property
Sent to West Northamptonshire Council less than a minute later. ref: 8495463.
Call from resident whose property is flooding. The drain here is collapsed and Anglian Water have been out to confirm it is a highways issue. Resident is anxious as there is more rain on the way. Phoned through to emergency HUB.
Updates
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Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 12 days.
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Both Anglia Water and Semilong Drainage Co have attended and sent cameras down pictures of the drain that what was put in by WNC to take away the surface water. It is damaged and the water does not drain away from Kent Cottage and floods her home regularly. This lady is very elderly and disabled and she cannot take care of this herself at all. This is a very serious problem and ongoing and has been identified clearly by Anglia Water and Semilong. Urgent action needed. This is not a normal street drain. This is a drain that joins the main drain that is smashed. Photos are on their way.
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Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will schedule drainage investigation work to be completed within 28 days. When the investigation has been completed, we will inform you of our findings and course of action. Our current average response time for a Priority 3 is 12 days.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will attend and jet the gullies by 31st December.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Customer has called chasing this damaged storm drain as no mention of the collapsed storm Drain being repaired - cleaning off the drain is a different issue after camera went down due to this collapsed drain. Do you have an update for this? Repair of the collapsed storm drain is the issue and the cleaning should be done.
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Investigation: Ongoing (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the flooding has been assessed and requires a Priority 3 response. We will attend and jet the gullies by 31st December.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Ongoing (Defect Found), Defect Repair: Scheduled
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This repair is now extremely urgent and has not been attended to! It was promised to do within 12 days and it hasnt been done. Please would you get this done. any surface water does not go away and it freezes now.
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Investigation: Not Started (Defect Found), Defect Repair: Ongoing
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Investigation: Not Started (Defect Found), Defect Repair: Work Completed
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Investigation: Not Started (Defect Found), Defect Repair: Work Completed
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Investigation: Completed (Work Completed), Defect Repair: Work Completed - Thank you for your enquiry. Our Drainage team attended site on the 12.01.26. 5 gullies between Ivy Cottage and Kent Cottage were cleaned, jetted and tested. We can confirm that all gullies were flowing correctly.
For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways -
Investigation: Completed (Work Completed), Defect Repair: Work Completed
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Investigation: Completed (Work Completed), Defect Repair: Work Completed
This report is now closed to updates from the public. You can make a new report in the same location.