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Broken junction pip collasped where joining mains drain

Reported via desktop in the Blocked/Damaged category anonymously at 10:00, Wednesday 3 December 2025

Sent to West Northamptonshire Council less than a minute later. ref: 8495520.

Both Anglia Water and Semilong Drainage Co have attended and sent cameras down pictures of the drain that what was put in by WNC to take away the surface water. It is damaged and the water does not drain away from Kent Cottage and floods her home regularly. This lady is very elderly and disabled and she cannot take care of this herself at all. This is a very serious problem and ongoing and has been identified clearly by Anglia Water and Semilong. Urgent action needed. This is not a normal street drain. This is a drain that joins the main drain that is smashed.

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 10:00, Wednesday 3 December 2025

  • This is linked to Ref: 8495463

    Posted by West Northamptonshire Council at 10:53, Wednesday 3 December 2025

  • Investigation: Ongoing -
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 19:13, Wednesday 3 December 2025

  • Investigation: Completed (Duplicate) - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 Clean. We will schedule a Clean to be completed within 28 days. Our current average response time for a Priority 3 Clean is 12 days.

    State changed to: Duplicate

    Posted by West Northamptonshire Council at 13:19, Thursday 4 December 2025

This report is now closed to updates from the public. You can make a new report in the same location.