Edge of road crumbled away

Updates

• Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

  State changed to: Investigating

  Posted by West Northamptonshire Council at 21:42, Thursday 22 January 2026

• Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 12 days.

  Posted by West Northamptonshire Council at 12:18, Thursday 29 January 2026

• Investigation: Completed (Defect Found), Defect Repair: Scheduled

  State changed to: Action scheduled

  Posted by West Northamptonshire Council at 08:10, Tuesday 3 February 2026

• Investigation: Completed (Defect Found), Defect Repair: To be Rescheduled

  State changed to: Investigating

  Posted by West Northamptonshire Council at 14:43, Thursday 5 February 2026

• Still open, via questionnaire, 22:12, Thursday 19 February 2026

• Road still not repaired.

  Posted anonymously at 22:14, Thursday 19 February 2026

• Investigation: Not Started (Defect Found), Defect Repair: Scheduled

  State changed to: Action scheduled

  Posted by West Northamptonshire Council at 11:00, Monday 23 February 2026

• Investigation: Not Started (Defect Found), Defect Repair: Ongoing

  State changed to: In progress

  Posted by West Northamptonshire Council at 11:41, Tuesday 24 February 2026

• Investigation: Not Started (Defect Found), Defect Repair: Work Completed

  State changed to: Fixed

  Posted by West Northamptonshire Council at 13:46, Tuesday 24 February 2026

• Investigation: Completed (Defect Found), Defect Repair: Work Completed - We have attended the location and works have been completed. Your enquiry will now be closed. If for any reason you believe we have not attended the correct defect, please inform us by raising a new enquiry.
  West Northamptonshire Council is committed to maintaining safe and reliable roads, but it isn’t possible to repair every pothole immediately. The council must prioritise repairs based on available budget, workforce capacity, and the need to address the most safety critical defects first. All decisions are guided by the Highway Inspection Manual, which sets out how road defects are assessed and the timescales for repair. This ensures that resources are used responsibly and that the highest risk issues, such as those posing a danger to road users, are dealt with as quickly as possible while lower risk defects are scheduled appropriately within the limits of available funding.

  Posted by West Northamptonshire Council at 08:36, Thursday 26 February 2026