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Broken cover openreach claim you are preventing them from fixing

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 12:15, Friday 30 January 2026

Sent to West Northamptonshire Council less than a minute later. ref: 8801635.

Please see the screenshot I chased Open reach about out their broken manhole cover on the corner of Leicester street and they replied with this. The slippery make safe cover has been covering the manhole for months it's dangerous. Please sort this out.

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 12:16, Friday 30 January 2026

  • Investigation: Completed (Reported to a third party) - Thank you for your enquiry. This has been reported to BT. Any further queries, please contact them direct on 0800 0232023.

    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    State changed to: not the council's responsibility

    Posted by West Northamptonshire Council at 11:58, Tuesday

This report is now closed to updates from the public. You can make a new report in the same location.